A patient’s family member most recently nominated Ramsey O’Kelley, RN for her efforts in keeping them informed during the COVID-19 pandemic and zero-visitor policy. Ramsey called the family twice a day with updates and even used her personal cell phone so the patient could FaceTime with his family. According to the family member: “It gave me peace of mind to know that she was caring for him and being able to see him was a treat!”
This simple gesture made a big difference for the patient and their family.
Thanks to Ramsey for being a Miracle Maker!